Privacy Policy
Your Trust Means Everything to Us
We’re concerned about experiences to be absolutely unforgettable—not about your privacy. We treat your personal info like we treat the desert—with purpose, devotion, and integrity.
This Privacy Policy explains how we gather, use, and protect you. If you’re booking with us, exploring our website, or just wondering, here’s the lowdown.
1. What We Collect
To provide you with a smooth, personal experience, we may collect:
- Minimum details like your name, email address, telephone number
- Booking details like tours booked, travelers, special requests
- Details of payment (processed securely by trusted third-party partners)
- Site behavior like pages viewed, time spent, and clicks (to improve our site)
- We only collect what we need—and nothing more.
2. How We Use Your Information
We use your information to:
- Confirm and schedule your bookings
- Contact you about your tour (or help if plans change)
- Tailor your experience and service
- Improve our site and services
- Send occasional updates, promotions, or insider tips—only if you’ve subscribed
- We never rent, sell, or trade your information. Never.
3. How We Protect Your Information
We keep your information safe like it’s ours.
Secure booking and payment systems
Password systems and encryption
Access by trained team members only
We respect your privacy—and always aim to meet or exceed international standards for data protection.
4. Cookies (Not the Yummy Kind)
Cookies are employed by our site for a better experience. Cookies help us know what is working and where we must improve. You can always change your browser settings to switch cookies off.
5. Third-Party Services
We sometimes bring in legitimate third parties (like payment processors or booking systems) to handle parts of your experience. They get only the information they’re permitted to use to complete their job—and they’re designed to handle it the same way we would.
6. Your Rights
You’re in control.
Want to take a peek at what info we have on you? Just ask.
Do you wish us to remove your data? We’ll do the same (unless we are legally or for purposes of booking obliged to retain it).
Do you wish to unsubscribe to emails? There is an unsubscribe link at the foot of every message.
7. Amendments to This Policy
We can modify this policy from time to time to renew it to be in compliance with laws or to simplify it. In the event of a significant change, we will inform you.
8. Get in Touch
Questions? Questions? Need to talk to a real human?
Get in touch with us at any time at:
Mail: desertjourneydxb@gmail.com
Phone: +971 554784871
Address: Desert Journey DXB – 304, Montana Building, Al Karama, Dubai